Accessibility statement for coroners.suffolk.gov.uk
This website is run by Suffolk County Council.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
How accessible this website is
We know some parts of this website aren’t fully accessible. For example, some files may not be suitable for users of assistive technology.
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email customer.services@suffolk.gov.uk
- call 0345 606 6067
We’ll consider your request and get back to you as soon as possible.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website.
If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Content Design team by emailing ContentDesign@suffolk.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.
Find out more about our interpreting and translation services, including how to contact us to make a request.
Technical information about this website’s accessibility
Suffolk County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA Standard.
Disproportionate burden
We don't categorise any accessibility issues on coroners.suffolk.gov.uk as a disproportionate burden to fix within the meaning of the regulations, with the exception of PDFs and other documents.
You can read our disproportionate burden assessment that explains how we approached checking and fixing documents on suffolk.gov.uk.
Content that’s not within the scope of the accessibility regulations
You can find the complete list of content exempt from meeting the accessibility regulations on legislation.gov.uk.
PDFs and other documents
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Maps
Online maps and mapping services are exempt from meeting the accessibility regulations. From 23 September 2020 we'll ensure that where maps are intended for navigational use essential information is provided in an accessible digital manner.
What we’re doing to improve accessibility
We want to go above and beyond the legal web accessibility requirements to make coroners.suffolk.gov.uk more inclusive for everyone.
This includes fixing issues to conform with Level AAA of the Web Content Accessibility Guidelines (WCAG) version 2.2.
To achieve this, we will:
- work with our supplier to fix known accessibility issues
- continue monitoring our website for issues using automated software
- carry out manual checks for problems that software can't detect
- test the site with users who have disabilities at regular intervals
- perform a formal accessibility audit at least once every 12 months
- maintain our content guidelines to help site editors create accessible content
- aim to produce information in more accessible formats, such as easy read guides
We'll update our accessibility statement when we find issues that'll take time to resolve, and when we carry out an audit.
Preparation of this accessibility statement
This statement was prepared on 30 Januar7 2025. It was last reviewed on 30 January 2025.
This website was last tested in January 2025 against the WCAG 2.2 AA standard.
The audit was carried out by Suffolk County Council's Content Design team based on a sample of most used pages using automated software (SiteImprove, WAVE) and manual testing.